SMS Terms & Conditions
The terms of the Empowered Insurance text messaging program, including what we send, how often, and how to stop.
Effective Date: August 17, 2026These SMS Terms & Conditions ("SMS Terms") govern the text messaging program operated by Empowered Insurance LLC ("Empowered Insurance," "we," "us," or "our"). By providing your mobile number and agreeing to receive text messages from us, you accept these SMS Terms. They are part of our Terms of Service and should be read with our Privacy Policy.
1 Program Description
Empowered Insurance operates a text messaging program for consumers who have requested insurance information or a quote from us, and for existing clients. The program is used to respond to your inquiry, service your policy, schedule and confirm appointments, and - where you have agreed - to send occasional promotional offers about our insurance products.
Program name: Empowered Insurance. Program sponsor: Empowered Insurance LLC, 15611 Timberline Dr, Tampa, FL 33624.
2 How You Opt In
You will only receive text messages from us if you have given consent in one of these ways:
- On our website. By entering your mobile number and checking the SMS consent box on a form at agency.myempoweredinsurance.com. The box is unchecked by default and checking it is optional.
- By phone. By verbally giving your mobile number and agreeing to receive text messages during a call with one of our licensed agents. We log the date, time and the agent who took the consent.
- As an existing client. By providing your mobile number and agreeing to text communications when you applied for or purchased a policy through us.
- By texting us first. By sending a message to one of our published numbers, or by replying START after a previous opt-out.
Consent to receive text messages is not a condition of purchase of any product or service. You can get a quote, buy a policy, and receive full service from us without ever opting in to texts.
Opt-in confirmation message
When you subscribe, the first message you receive from us will be:
Empowered Insurance: You're subscribed. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
3 Types of Messages You May Receive
| Category | Examples |
|---|---|
| Customer care | Replies to your questions, quote follow-ups, requests for information needed to complete an application. |
| Account notifications | Appointment confirmations and reminders, policy status and document updates, payment and renewal reminders. |
| Marketing | Occasional promotional offers about our insurance products, such as open enrollment reminders. Sent only where you have agreed to receive them. |
4 Message Frequency and Cost
Message frequency varies based on your activity with us - for example, how far along your quote or application is and whether you have an upcoming appointment.
Message and data rates may apply. Empowered Insurance does not charge for the messages, but your mobile carrier's standard messaging and data rates will apply according to your plan. Check with your carrier if you are unsure of your rates.
5 How to Opt Out
You can stop receiving text messages from us at any time. Reply STOP to any message. We also honor END, CANCEL, UNSUBSCRIBE and QUIT.
After you opt out, you will receive one final confirmation message:
Empowered Insurance: You are unsubscribed and will receive no more messages. Reply START to resubscribe.
You will then receive no further text messages from that program unless you opt in again. You may also opt out by calling (813) 884-9333 or emailing info@agency.myempoweredinsurance.com. Opting out of texts does not cancel your insurance policy or stop essential communications required by law or by your policy, which we will send by other means.
Resubscribing
Reply START to any of our numbers to resume messages after opting out.
6 Getting Help
Reply HELP or INFO to any message for assistance. You will receive:
Empowered Insurance: For help call (813) 884-9333 or email info@agency.myempoweredinsurance.com. Msg & data rates may apply. Reply STOP to unsubscribe.
You can also reach a person directly at (813) 884-9333 during business hours.
7 Supported Carriers and Delivery
Our program is supported by major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and carrier filtering, and we cannot guarantee that every message will arrive.
Messages may not be available on all carriers or devices. Standard message and data rates apply as set by your carrier.
8 Privacy and Your Mobile Data
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the service providers who help us deliver the messages, and those providers are contractually prohibited from using the data for their own purposes. See our Privacy Policy for the full description.
9 Eligibility
You must be at least 18 years old and the account holder of, or have authority over, the mobile number you provide. If you give us a number that is later reassigned to someone else, you agree to notify us promptly at info@agency.myempoweredinsurance.com.
10 Changes to These SMS Terms
We may update these SMS Terms. The effective date above shows when they were last revised. If we make a material change to the program, we will notify you before it takes effect where required by law. Continuing to participate after a change means you accept the updated terms.
11 Contact Us
Empowered Insurance LLC
15611 Timberline Dr
Tampa, FL 33624
Phone: (813) 884-9333
Email: info@agency.myempoweredinsurance.com