Privacy Policy

1 Information We Collect

Information you give us

• Contact information - name, email address, mailing address, mobile and other phone numbers.
• Quote information - state, ZIP code, household composition, coverage type, budget, dates of birth and general health information you choose to share so we can quote accurately.
• Application information - the information carriers require to underwrite a policy, which may include health history and, where a carrier requires it, a Social Security number.
• Communications - the content of emails, text messages, form submissions and, where permitted by law and disclosed to you, call recordings.
• Consent records - whether you opted in to texts or calls, the exact disclosure language you were shown, and the date, time, IP address and page URL of that consent.

Information collected automatically

• IP address, browser type, device type, operating system, referring page and pages viewed.
• Cookies and similar technologies used to operate the site and understand how it is used. You can control cookies through your browser settings.

2 How We Use Your Information

• To prepare and deliver the insurance quotes you request.
• To submit applications to carriers on your behalf and to service your policy.
• To communicate with you by email, phone and - if you agreed - text message.
• To schedule and confirm appointments with a licensed advisor.
• To send promotional offers about our insurance products, where you have agreed to receive them.
• To maintain records of your consent and your opt-out requests.
• To comply with insurance, telecommunications and other legal obligations, and to prevent fraud.

3 Mobile Information and SMS Opt-In

When you opt in to text messages, we record your number, the consent language you were shown, and the date and time of consent. If you reply STOP, we record the opt-out and stop sending messages. We keep both records so we can prove your preferences were honored. See our SMS Terms & Conditions for the full program details.

4 When We Share Information

We do not sell your personal information. We share it only in these situations:

• Insurance carriers and underwriters - to obtain quotes, submit an application, and service a policy you asked us to place.
• Service providers - CRM, quoting, email, telephony and SMS providers, e-signature, and hosting vendors who process data on our behalf under contract and may not use it for their own purposes.
• Licensed agents - the appointed advisor working on your request.
• Legal and safety - when required by law, subpoena, regulator, or to protect our rights, our clients, or the public.
• Business transfers - in connection with a merger, acquisition or sale of assets, subject to this Policy.

Text messaging originator opt-in data and consent are excluded from all of the above categories for marketing purposes and are never shared with third parties or affiliates for their marketing.

5 Your Choices and How to Opt Out

Text messages

Reply STOP to any message, or contact us at (813) 884-9333 or info@agency.myempoweredinsurance.com.

Phone calls

Tell any agent you want to be placed on our internal Do Not Call list, or email us at info@agency.myempoweredinsurance.com. We honor internal do-not-call requests and maintain them indefinitely.

Email

Use the unsubscribe link in any marketing email, or contact us directly.

Do Not Sell or Share

We do not sell or share personal information as those terms are defined under U.S. state privacy laws. If that ever changes, we will update this Policy and provide a mechanism to opt out before doing so.

Opting out of marketing does not stop transactional messages about a policy you hold, which we may still need to send to service your coverage.

6 How We Protect Information

We use administrative, technical and physical safeguards designed to protect your information, including encrypted transmission of data submitted through this website, access controls, and vendor agreements requiring comparable protection. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7 How Long We Keep Information

We keep your information for as long as needed to provide services and to meet legal, regulatory, tax and accounting requirements. Consent and opt-out records for calls and text messages are retained for at least four years, and opt-out requests are retained indefinitely so we do not contact you again in error.

8 State Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion, to obtain a portable copy, and to opt out of certain processing. To make a request, email info@agency.myempoweredinsurance.com or call (813) 884-9333. We will verify your identity before responding and we will not discriminate against you for exercising these rights.

Some information is subject to insurance record-keeping requirements and may not be deletable on request; we will tell you if that applies.

9 Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

10 Third-Party Links

Our site may link to carrier websites and other third-party sites. We are not responsible for their privacy practices, and this Policy does not apply to them.

11 Changes to This Policy

We may update this Privacy Policy. The effective date above shows when it was last revised. Material changes will be posted on this page, and where required by law we will notify you before they take effect.

12 Contact Us

Questions about this Policy, or about your information, go to: